07 3202 1122
We have now moved to 132 Blackstone Rd, Silkstone QLD 4305
info@bertramphysiotherapy.com.auWe have now moved to 132 Blackstone Rd, Silkstone QLD 4305
Diagnosis | Treatment | Recovery
07 3202 1122
We have now moved to 132 Blackstone Rd, Silkstone QLD 4305
info@bertramphysiotherapy.com.auWe have now moved to 132 Blackstone Rd, Silkstone QLD 4305
At Bertram Physiotherapy Rehabilitation Centre, we understand that starting treatment or booking an appointment can raise questions. Below are answers to some of the most common questions about appointments, treatment and our services.
If you cannot find the information you are looking for, please contact our friendly team on 07 3202 1122.
Do I need a referral?
No referral is required to see a physiotherapist or exercise physiologist. You can book an appointment directly with our clinic. However, referrals may be required for certain programs such as NDIS, WorkCover or Medicare care plans.
How do I book an appointment?
Appointments can be booked online through our online booking system, or by contacting our clinic directly on 07 3202 1122. Our reception team will be happy to assist you in finding the most suitable appointment time.
How long are appointments?
Most consultations run for approximately 30 minutes, allowing time for assessment, treatment and rehabilitation guidance. Some specialised consultations and classes may run longer depending on the type of appointment.
What should I bring to my appointment?
Please bring any relevant scans, referral letters, or medical information related to your condition. If you have concession cards or private health insurance, it may also be helpful to bring your health fund card for on-the-spot claiming.
What should I wear to my appointment?
Wear comfortable clothing that allows easy movement. Depending on the area being assessed, you may be asked to adjust clothing or change into clinic-provided shorts. Towels and draping are always used to maintain privacy and comfort during treatment.
What happens at the first physiotherapy appointment?
Your first appointment will include a detailed assessment of your condition. Your physiotherapist will discuss your symptoms, medical history and goals before performing a physical examination.
Following the assessment, your physiotherapist will explain their findings and develop an individualised treatment plan which may include hands-on therapy, rehabilitation exercises, dry needling where appropriate, and advice to support your recovery.
How many physiotherapy sessions will I need?
The number of sessions required varies depending on the nature and severity of the condition being treated as well as your individual goals. Some injuries improve within a few visits, while others may require a longer rehabilitation program. Your physiotherapist will discuss an expected treatment plan during your initial consultation.
Can physiotherapy help long-term pain?
Yes. Physiotherapy can help improve mobility, strength and movement patterns which may assist in reducing long-term pain and improving overall function.
Can physiotherapy help prevent injuries?
Yes. Physiotherapy can help prevent injuries by improving strength, flexibility, balance and movement patterns.
Do you treat vertigo and dizziness?
Yes. Our physiotherapists assess and treat certain causes of vertigo and dizziness related to the inner ear and balance system. Treatment may involve specialised repositioning manoeuvres and vestibular rehabilitation exercises designed to improve balance and reduce symptoms.
Do you provide rehabilitation following prostate surgery?
Yes. Physiotherapy can play an important role in recovery following prostate surgery. Treatment may include pelvic floor rehabilitation and exercises designed to support continence, strength and recovery following prostatectomy.
Do you offer rehabilitation exercise programs?
Yes. Exercise rehabilitation is an important part of recovery from many injuries and conditions. Our physiotherapists and exercise physiologists work together to develop personalised programs designed to improve strength, mobility and long-term function.
What is exercise physiology?
Exercise physiology focuses on using structured and supervised exercise programs to improve strength, mobility, balance and overall physical health. Exercise Physiologists are university-trained allied health professionals who specialise in clinical exercise rehabilitation.
Who benefits from exercise physiology?
Exercise physiology may benefit people who are recovering from injury, managing chronic health conditions, experiencing reduced mobility or wanting to improve their strength and overall fitness in a safe and supervised environment.
Exercise physiology programs may assist people with:
• arthritis and joint pain
• balance and mobility difficulties
• chronic health conditions such as diabetes or cardiovascular disease
• injury rehabilitation
• improving strength and general fitness
What is remedial massage?
Remedial massage focuses on the treatment of muscles and soft tissues to reduce tension, improve circulation and support recovery from injury. It can assist with muscle tightness, postural tension, headaches, sports recovery and general muscular discomfort.
Remedial massage is often used alongside physiotherapy and exercise rehabilitation as part of a comprehensive treatment approach.
Do you accept private health insurance?
Yes. If you have extras cover for physiotherapy, exercise physiology or remedial massage, you may be able to claim a rebate. Our clinic offers on-the-spot claiming through HICAPS, so you only need to pay the gap amount.
Do you see NDIS participants?
Yes. Bertram Physiotherapy provides services for NDIS participants, including physiotherapy and exercise physiology programs designed to improve mobility, strength and independence. Our clinicians can also assist with reports and communication with support coordinators or care teams where required.
Can you assist with funding applications or forms?
Yes. Our team is experienced in assisting patients with documentation and forms related to funding programs such as NDIS and other support services. We understand that navigating these processes can sometimes be challenging, and our clinic is happy to help where possible.
We also work closely with a number of local support providers and care teams within the Ipswich community, helping to coordinate care and support patients throughout their rehabilitation journey.
Parking
Bertram Physiotherapy Rehabilitation Centre has 17 onsite car parks available for patients, including designated disability parking spaces located directly outside the clinic entrance.
Our clinic has been designed to provide easy access for patients with mobility concerns. If you require assistance getting in or out of the clinic, our reception team is always happy to help.
Location
Bertram Physiotherapy Rehabilitation Centre is located at:
132 Blackstone Road
Silkstone QLD
Our clinic includes modern enclosed treatment rooms and a purpose-built rehabilitation space for exercise and mobility programs.
Cancelling appointments
If you need to cancel or reschedule your appointment, please contact our clinic as soon as possible so the appointment can be offered to another patient. Providing as much notice as possible is greatly appreciated.
How soon should I see a physiotherapist after an injury?
It is usually beneficial to see a physiotherapist as soon as possible after an injury or when pain begins to affect your movement or daily activities. Early assessment can help identify the cause of the problem, reduce pain and inflammation, and guide appropriate rehabilitation.
Can physiotherapy help even if I’ve had pain for a long time?
Yes. Physiotherapy can still be very beneficial for long-standing or chronic pain conditions. Treatment focuses on improving movement, strength and function while addressing factors that may be contributing to ongoing pain.
If you would like more information about our services or need help choosing the right appointment, please contact our friendly team.
📞 07 3202 1122
or book online to arrange an appointment with one of our experienced clinicians.
Bertram Physiotherapy Rehabilitation Centre is committed to helping patients improve movement, reduce pain and return to the activities they enjoy.